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Platform policies
Platform Rules and Account Enforcement Policy
These rules explain the conduct expected across Away Path and the proportionate actions that may be taken to protect travelers, Local Buddies, licensed guides, partners, sellers, and the platform.
Core Rules
Every user is responsible for accurate information, lawful conduct, and respectful communication.
Accurate Identity and Listings
Do not impersonate another person, submit forged documents, hide material listing facts, or publish misleading service, price, location, ownership, or availability information.
Safety and Respect
Threats, harassment, hate, sexual exploitation, trafficking, violence, dangerous instructions, stalking, or pressure to leave protected platform workflows are prohibited.
Payments and Fraud
Payment fraud, chargeback abuse, stolen payment instruments, fake sponsorship evidence, scams, and attempts to bypass required platform controls are prohibited.
Moderation and Account Actions
Away Path uses evidence, severity, repetition, and immediate safety risk when deciding an action.
Content or Media Removal
Listings, profile text, messages, or photos may be hidden or removed when they violate these rules, privacy rights, intellectual-property rights, or applicable law.
Warning, Restriction, or Suspension
Away Path may warn a user, restrict a feature, pause a profile or listing, revoke verification, or suspend an account while a safety, identity, payment, or moderation review is open.
Permanent Account Ban
Serious or repeated violations, fraud, identity abuse, child-safety risk, violence, evasion of a prior suspension, or unlawful activity may result in permanent access removal.
Review, Evidence, and Appeals
Audited Decisions
Administrative actions should record the actor, target, time, reason, and available evidence. Payment never purchases approval or bypasses identity and safety checks.
Right to Respond
Where safety and law permit, the affected user may provide additional information or request a review through the support center.
Privacy and Retention
Sensitive documents remain access-controlled. Evidence may be retained when required for safety, fraud prevention, disputes, legal duties, or an active appeal.